Sinic Tone Services Limited Privacy Policy

Sinic Tone Services Limited Privacy Policy

Last Updated: 13 September 2022

Our contact details 

Name: Compliance Officer  

Address:  124 City Road, London, England, EC1V 2NX , United Kingdom

Phone Number: +44 07759579113

E-mail: info@sinictone.com

The type of personal information we collect 

We currently collect and process the following information:

· Business name, contacts and bank details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· to carry out our obligations relating to your contract with us and to provide you with the information, products and services;

· to comply with any applicable legal and/or regulatory requirements;

· to notify you about changes to our services;

We may share this information with third parties:

· in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

· if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Customer Agreement and other applicable agreements; or to protect the rights, property, or safety of Sinic Tone Services Limited, our customers, or others;

· to assist us in conducting or co-operating in investigations of fraud or other illegal activity where we believe it is reasonable and appropriate to do so;

· to prevent and detect fraud or crime;

· in response to a subpoena, warrant, court order, or as otherwise required by law;

· to assess financial and insurance risks;

· to recover debt or in relation to your insolvency;

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the Sinic Tone Services Limited compliance officer at info@sinictone.com You can also write to us at the following address –  124 City Road, London, England, EC1V 2NX , United Kingdom

(b) We have a contractual obligation.

(c) We have a legal obligation.

How we store your personal information 

Your information is securely stored. 

We keep your business name, contacts and bank details for six years after we ceased business relationship. We will always delete data that is no longer required by law. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@sinictone.com, +44 07759579113 or 124 City Road, London, England, EC1V 2NX , United Kingdom if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@sinictone.com, +44 07759579113 or 124 City Road, London, England, EC1V 2NX, United Kingdom

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk