Sinic Tone Services Limited Privacy Policy

Sinic Tone Services Limited Privacy Policy 

Last Updated: August 29, 2025

1. Contact Details for the Compliance Officer: Address: 124 City Road, London, England, EC1V 2NX, United Kingdom. Phone Number: +44 07759 579113 Email: info@sinictone.com
2. Personal Information We Collect We may collect and process the following personal information:

· Business name, contact details, and bank information.

3. How We Collect and Use Your Personal Information Most personal information is provided directly by you for one or more of the following purposes:

· To fulfil our contractual obligations and provide you with information, products, and services.

· To comply with applicable legal or regulatory requirements.

· To notify you about changes to our services.

We may share your information with third parties in the following circumstances: If we sell or buy any business or assets, your personal data may be disclosed to the prospective buyer or seller. - To comply with legal obligations, enforce agreements, or protect the rights, property, or safety of Sinic Tone Services Limited, our customers, or others. - To assist in investigations of fraud or other illegal activity. - To prevent or detect fraud or crime. - In response to subpoenas, court orders, or other legal processes. - To assess financial or insurance risks. - To recover debts or in relation to insolvency.

Lawful Bases for Processing (UK GDPR): - Consent: You may withdraw consent at any time by contacting our Compliance Officer via info@sinictone.com or by post. - Contractual Obligation: Processing is necessary to fulfil our contract with you. - Legal Obligation: Processing is necessary to comply with the law.

1. How We Store Your Personal Information
2. Your personal information is securely stored. We keep business names, contacts, and bank details for six years after our business relationship ends, or longer if required by law. Data that is no longer needed is permanently deleted.
3. Your Data Protection Rights Under UK GDPR, you have the following rights:

· Right of Access: Request copies of your personal information.

· Right to Rectification: Ask us to correct inaccurate or incomplete information.

· Right to Erasure: Request deletion of your personal data in certain circumstances.

· Right to Restriction of Processing: Request that processing of your data be restricted.

· Right to Object: Object to certain types of processing, including direct marketing.

· Right to Data Portability: Request transfer of your personal data to another organization or yourself.

You do not have to pay a fee to exercise your rights. We aim to respond to requests within one week.

To make a request, contact us at: - Email: info@sinictone.com - Phone: +44 07759 579113 - Post: 124 City Road, London, England, EC1V 2NX, United Kingdom

6. Complaints: If you have concerns about our use of your personal data:

7. Contact us directly via email, phone, or post as above.

8. If unsatisfied, you may raise a complaint with the Information Commissioner’s Office (ICO):

ICO Contact Details: - Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF - Helpline: 0303 123 1113 - Website: https://www.ico.org.uk